FREQUENTY ASKED QUESTIONS (FAQs)

Welcome to the FitTrends FAQ page. Here, you'll find answers to common questions about our activewear, including shipping, returns, and more. If you have any other inquiries, feel free to contact us!​

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1. How do I place an order?

   • Browse our website and select the desired gym clothing items.

   • Choose the size, color, and quantity, and click "Add to Cart."

   • Review your cart and proceed to the checkout page.

   • Provide your shipping information and select the preferred payment method.

   • Click "Place Order" to complete your purchase.

2. What payment methods do you accept?

   • We accept major credit cards (Visa, Mastercard, American Express), PayPal and Klarna for secure online payments.

3. How long does shipping take?

   • Shipping times depend on your location and the shipping method chosen during checkout. Generally, domestic orders arrive within 3-7 business days, while international orders may take longer. You can find more details on our Shipping page.

4. Do you offer free shipping?

   • We offer free standard shipping on orders over a certain amount. Please refer to our Shipping page for specific details.

5. Can I track my order?

   • Yes, once your order is shipped, you will receive a shipping confirmation email with a tracking number. You can use this number to track your package on our website or the shipping carrier's website.

6. What is your return policy?

   • We have a hassle-free return policy. If you're not satisfied with your purchase, you can return the item(s) within [X] days of delivery for a refund or exchange. Please refer to our Refund Policy page for detailed instructions.

7. How do I initiate a return or exchange?

   • To initiate a return or exchange, please contact our customer support team with your order details and reason for the return. They will guide you through the process and provide further instructions.

8. Are there any items that cannot be returned?

   • Some items, such as intimate apparel or items marked as "Final Sale," may not be eligible for return due to hygiene or clearance reasons. Please check the product description or our Refund Policy page for any specific restrictions.

9. What if I receive a damaged or defective item?

   • If you receive a damaged or defective item, please contact our customer support team immediately with photos and a description of the issue. We will work with you to resolve the matter promptly.

10. Can I cancel or modify my order?

    • If you need to cancel or modify your order, please contact our customer support team as soon as possible. We will do our best to accommodate your request if the order has not been shipped.

 

  If you have any further questions or need assistance, please don't hesitate to contact our customer support team. We're here to help!